If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don't need to tell us how frustrating that is.
In our experience, we find that the most successful CEOs and firms have 3 big problems when dealing with IT companies. See if you agree...
Problem #1: You have constant technical problems
Perhaps you have experienced this yourself - you hire a so-called IT expert to support your computer network, but every time they "solve" a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again.
Problem #2: They don't understand how critically important your time is
If you're like most executives we work with, you're the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don't seem to understand this. When you call their office, you get voicemail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mindnumbing tasks (like rebooting), wasting even more of your time while they try to get a clue. If they can't fix your computer that way, then you have to wait around for them to show up, take it back their office, fix it and bring it back - process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.
You shouldn't have to tolerate this type of poor service. Our stance is that you shouldn't be having those kinds of issues in the first place. Second, when you DO have problem, it should be addressed IMMEDIATELY - not hours or days later.
Problem #3: Poor communication and service
From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many businesses owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.
Imagine being able to just tell your consultant what you're trying to achieve in your business and they make it happen - and provide REAL value by advising you on how to make those outcomes happen faster, cheaper, and with less effort.
Free Support for your next Computer Crisis.
As a prospective client, we'd like to give you a free hour of emergency IT support from one of our talented Engineers, absolutely free. Even if you aren't ready to make a change from you are using now, we can help you out of a bind when you can't get your current IT person to respond fast or effectively enough.
There is no cost or obligation of any kind when you request your free support and you won't be harassed by a high-pressure salesperson. This offer is simply our way of introducing our services to you.
You have nothing to lose except the frustration of dealing with slow, incompetent IT support!
Call us today on 1300 55 33 24
to reserve your free hour of IT support.